Covid-19: PSA Protocols
28/5/2020 - Covid-19 Udate:
We can take bookings & book carers if they are available.
We do have protocols to help keep everyone safer so please check out our protocols in this FAQ section:
Covid-19 -Protocols for care and safety to be followed by clients and carers
The safety, care and welfare of our Pet Sit Aus (PSA) carers and clients and pets is paramount and we have the following protocols that can help ensure the safety of all
Existing Clients - when Carer have keys already (often using regularly repeat carers)
When carers already have Client Access Keys (For access for work to be performed) then - engagement for care is simplified as no contact client engagement and handover is simple - clients to clean surfaces to remove possible presence of Covide on surfaces prior to carers arriving - Carers to clean all touched surfaces on their final visit as well (Client please provide appropriate cleaning products for this purpose)
Existing Clients and New Clients who need keys collected &/or Orientation & Handover meetings done
Existing Clients with repeat carers - No Keys - When carers don't have Client Access Keys - but has performed work at a known address with pets they know, and the client has given good written instructions - then - we can do con-tactless key arrangements ( i.e Clients can drop off to a Carers nominated drop off point - or pick up from your location - (Key collection fees may apply)
New Clients - where Key Collection &/Or Orientation for place and pets is required - If a care is new to your pets care and home, or there are significant changes or handovers required - then an orientation/key collection process would need to be in place .
Protocols as guided by health authorities will always apply - Including but not limited to - social distancing, hand sanitizer, frequent hand washing, masks and other PPE etc - may need to be engaged - it is probably best that we discuss this closer to the time to clarify based on govt time based requirements.
However - it must be noted that no matter what style of engagement is required, all homes where carers must conduct work and pet care - should be cleaned appropriately to remove all possible Covid-19 surface contamination prior to any pet care services carer attending the client site.